Does the Call Centre Workplace Have a New Competitor?
美国农夫导航By Richard Kenny|June 22nd, 2020|
美国农夫导航Many organisations have initiated the process of reviewing how, when, and if to bring employees back to the call centre. To review and discuss best practices and potential outcomes, Poly bought together a panel of [...]
Business Communication – What’s Working in 2020?
In early 2020, Nextiva released their 2020 State of Business Communications Report, developed in partnership with Poly and AA-ISP. The report surveyed more than one thousand professionals from a variety of industries and sought to [...]
Revisiting Enterprise Managers During the ‘New Normal’
Just under two months ago, I moderated a webcast with technology and collaboration managers from firms such as Google, Morgan Stanley, Poly, Verizon and others, and asked how they were handling the transition to 100% [...]
Native Microsoft Teams Now Available on Poly Studio X ?
As conversations of returning to the office begin to circulate, operations and facilities leads find themselves in an attempt to plan for a largely unforeseeable future. Although this transition will vary greatly around the world, [...]
Back to the Office – Ready, Steady, Slow!
During a recent webinar featuring Poly experts, Becky Yeutter (HR) and Mike West (TAC) discussed how Poly teams are now working from home, and what planning is underway for a return to the office. As [...]
End-user Experiences, Interoperability, and Microsoft Teams Device Options — Here’s What to Expect
PART 4 OF A 5-PART SERIES In part two of this series, my colleague Rodolfo Castro covered key topics for a basic network review? and provided general best practices to ensure that your company’s network [...]